The Tech Edition

April 09, 2008
 

Morey’s Piers use ‘virtual interview’ to fill staff

By CAROLE MATTESSICH
Correspondent

From the comfort of her own office, Morey’s Area Manager Maggie Warner interviews Beijing student Jinyue (Rita) Wu, who appears on Warner’s computer screen from China.
From the comfort of her own office, Morey’s Area Manager Maggie Warner interviews Beijing student Jinyue (Rita) Wu, who appears on Warner’s computer screen from China.

WILDWOOD – One evening last week, Maggie Warner, of Morey’s Piers, sat in her office in this beachside community conducting a series of interviews with students who were eagerly seeking summer boardwalk jobs.
It was a fruitful evening for Warner. During one interview after another, she met young people who seemed enthusiastic and capable, and she ended up hiring all of them.
When the last interview ended, the students immediately gathered together to congratulate one another.
In China.
Ten years ago, this might be considered an unsolvable riddle. Today, however, Internet technology enables such interviews to be conducted face to face via desk-top computers in Wildwood and Beijing.
In a process known as “virtual hiring,” Warner and her student interviewees were able to converse spontaneously, and to size up one another’s reactions to discussion topics instantaneously, as their voices and images were projected to one another via computers.
Morey’s is particularly grateful for the technology that enables virtual hiring this year because, like many seasonal businesses, it’s faced with a shortage in availability of the so-called H-2B work visas that typically permit foreign students to work temporarily in the United States.
For years, H-2B visa enabled foreign students to work at Morey’s for periods long enough to help cover summer and shoulder seasons.
Denise Beckson, Morey’s director of operations and human resources, explained in a recent interview that H-2B seasonal work visas are capped by federal law at 66,000 visas per year, to serve businesses throughout the United States. Some 33,000 are available for winter workers in businesses such as ski resorts, and the remainder are used by summer workers in businesses such as landscaping, amusement parks and resorts, she said.
In recent years, under an important exemption to the 66,000 visa cap, workers who previously entered the United States under H-2B visas could obtain another such visa without counting in the annual cap amount. Under that exemption, Beckson said, more than 100,000 workers returned to work at American businesses each year.
But that exemption expired in September 2007. While it eventually may be renewed, currently the Congressional Hispanic Caucus and its allies are blocking legislation that would extend the exemption, saying they will not agree to the visa exemptions until Congress puts together a comprehensive immigration package.
Beckson expressed Morey’s concern that this political stance unduly entwines visas with other, essentially unrelated, issues.
“Immigration is an important issue,” Beckson conceded, “but these jobs do not involve full-time stays. This is an economic issue, not an immigration issue. We’re disappointed that Sen. (Robert) Menendez is blocking the visa exemption when this affects his home state so significantly.”
Unfortunately for seasonal businesses, Beckson said, the 33,000 cap on H-2B visas available for 2008 was reached on Jan. 3, threatening the summer work force of the many Jersey Shore employers who, last summer alone, utilized a total of some 7,500 foreign workers.
Morey’s was fortunate enough to find a solution this year, by using the so-called J-1 visa in its hiring process.
The J-1 visa, which remains available, allows international university students to work in the United States for up to four months during their summer break. As was the case with H-2B visas, the employer – in this case, Morey’s – must take an active part in applying for the visas, and must show that the jobs are available to, but can’t be filled by, American workers.
“These jobs are truly seasonal,” Beckson noted, “and they don’t pay benefits.”
In addition, she said, “American students typically are not available for the shoulder seasons. We’re not taking from Americans, we’re filling jobs that Americans don’t want or can’t do.”
For the foreign student, the J-1 visa operates as a kind of cultural exchange visa, Beckson explained.
“They see it as an opportunity to make more money than they’d make at home, where seasonal work is not available, at the same time they are improving their English skills and seeing the United States,” she said.
But the J-1 visa has a shorter term than the H-2B visa, and that means Morey’s must hire more students than in past years to cover its entire season. And that, in turn, means more interviewing. So Morey’s – which opened for business this year on March 22 – is making ample use of the Internet to assist in hiring.
Morey’s is assisted in finding students appropriate for work exchange by the non-profit Counsel on International Educational Exchange, headquartered in Portland, Ore. In addition, Beckson explained, a Morey’s partner in Hong Kong pre-screens interested students and “only chooses the best” for Internet interviews with Area Manager Warner. Last week’s interviewees were all from Beijing, Beckson noted, and “their English was outstanding.”
Morey’s also hires students from Europe, South America, Southeast Asia and other areas of Asia, Beckson said. She expects that approximately 775 foreign students will work for Morey’s under J-1 visas during the 2008 season, out of a total of approximately 1,500 seasonal employees.

Carole Mattessich can be e-mailed at gazette@catamaranmedia.com or you can comment on this story by calling 624-8900, ext. 250.

 

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